Data Makes the World Go 'Round: The Data, Tech, and Trust Behind AI Success

Airbnb also said its customer support AI bot now handles 40% of issues without escalating to a human agent.

A web page that tells you what your browser gave away the moment you arrived. No login, no form, no permission. Most pages do this. None of them tell you.

An interactive, visual guide to understanding AI from first principles.

Nearly once a week I receive an email from a different stranger.

AEO playbook and data for 2026 and beyond.

The cybersecurity threat experts feared for years just happened and "the world might actually be more dangerous."

From sorting chicken nuggets to screwing in light bulbs, Eka’s robots are eerily lifelike. But do they have real physical smarts?

Companies are monitoring workers not just for productivity but for agreeability.

AI only needs 150 words to identify me. What does that mean for you?

Are people using AI, or is the organization learning from it? What changed because we spent those tokens? And who moves discoveries from individuals to teams to organizational capabilities?

A.I.-generated microdramas have taken off. Celebrities have threatened legal action against the use of their likeness, while actors say jobs have dried up.

Why engineering replaces transformation as the engine of growth. I.

Kun Chen, a former engineer manager at Microsoft, said that CTOs don't like to see large, slow-moving teams.

Rotary Cell Phone Kit

AI can produce work that looks expert without being expert. The failure arrives in two shapes, and both are reshaping the workplace.

According to reporting by iPhone in Canada and The Globe and Mail, **Telus** is using AI through its **Telus Digital** unit to modify call-centre agents' accents in real time. iPhone in Canada reports the speech-to-speech tool is built by a company called **Tomato.ai** and is applied to offshore agents' voices to reduce what Telus reportedly calls "accent-related friction." Labour groups have criticised the practice as deceptive and have urged mandatory disclosure, The Globe and Mail reports. According to The Globe and Mail, **Rogers** and **Bell** told the paper they have no plans to adopt similar voice-altering technology. The coverage says the rollout has provoked swift public backlash in Canada.

Even the experts inventing AI don’t know what will happen next. Is artificial general intelligence even possible? Can scaling continue? Will we need massive compute centers to make AI, or can we do it with a mere 25 watts like … Continue reading →

New AI techniques scan content for ‘visual clues’.

With The Friction Project's Bob Sutton

The practice is drawing scrutiny in Canada after labour representatives said at least one major telecommunications company may be using the accent technology with overseas agents.

The Anthropic CEO is sounding more open to the idea that Jevons Paradox—new technology creating more demand and more jobs—is possible with AI.

We’re strengthening our underage enforcement measures with AI to ensure young people have safe experiences online.

XOXO was an experimental festival for independent artists who live and work online.

Are the Costs of AI Agents Also Rising Exponentially?

The people do not yearn for automation.

: Zuck reportedly needs to capture workers’ keystrokes to build AI